Departments » Human Services

Menominee County Department of Human Services is responsible for administering a variety of programs to familes, adults and children that need assistance with mental health, substance abuse, and disability issues as well as promotion of health and safety of the whole community. Services are authorized through State Staute and are administered on contractual basis with the State of Wisconsin.

Mission Statement:
Working together with people to enhance their quality of life.

Menominee County envisions a service delivery system which strengthens families; encourages healthy behaviors; promotes integrated services of value to county residents; protects vulnerable children, adults and families; provides elderly and disabled individuals with cost-effective living choices and support towards independence; partners with individuals and community; promotes a responsive and proactive community.

Hearing Impaired Telephone System ~ 711
The Federal Communications Commission (FCC) has adopted use of the 711 dialing code for access to Telecommunications Relay Services (TRS). TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities. For hearing impaired, please dial 711 and a state representative will assist the caller.

Open Admissions Policy Statement:
It is policy of Menominee County Human Services to assure the equitable and accessible delivery of human services to the population of Menominee County. No person shall be excluded from participation in, be denied the benefits of or otherwise subjected to discrimination under any program or activity that receives or benefits from assistance through this department. Under civil rights laws, executive orders, rules and regulations, protected status includes age, race, color, disability, gender, association with a person with a disability, creed or religious conviction, national origin and ancestry.
The institution is an equal opportunity provider.

Complaints regarding denial of benefits must go through a Formal Statutory Appeal Process. Different divisions' formal complaint processes have different legal requirements and timelines. There are other complaint processes for areas that are non-benefit related.
For more information about filing complaints, contact the Human Services Department at 715-799-3861.

For more information on services, please click on the areas of interest under the sub-deparment icon on the home page.

Other Related Links
Wisconsin Department of Children & Families:
Wisconsin Department of Health Services:
Wisconsin Housing Energy Assistance Program:
Economic Support / Judicare:

Contact:  Barbara Nelson - Director
Phone: 715-799-3861
TTY: 711 via FCC
Fax: 715-799-3517
Mailing Address:  PO Box 280
Keshena, Wisconsin 54135-0280
Physical Address:  W3272 Wolf River Rd
Keshena, Wisconsin 54135-0280
Hours:  M-F 8:00 - 4:30
(excluding holidays)

Adult Protective Serivces
Aging and Disability Resource Centers (ADRC)
Behavioral Health
Commission of Aging
Economic Support Services / Judicare Services
Family Services
Long Term Care (LTC) Services / Wavier Services
Personal Care Services
Public Health
WI Child Care Subsidy & Child Care Certification
Wisconsin Home Energy Assistance Program (WHEAP)

ADRC - Aging Disability Resource Center
HSD I Team (Elder Abuse)
HSD Long Term Care
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